Hi! Congratulations on being the sort of person who reads the Privacy Notice. We applaud you! We don’t like small print, but the law requires us to include it (sorry!).
Please take your time, grab a cup of tea and biscuit (or two) and have a read through.
What we say in lots of legal mumbo jumbo is – we care about you and your privacy.
We look after the information that you supply us, and don’t pass on your details to anyone other than the survey panels that you select. True to their word, they’ll contact you with survey opportunities via email or SMS – depending on the channel(s) specified when you asked them to get in touch.
As the saying goes, sharing is caring and we’re always on the lookout for other reputable, money making opportunities to share with our users.
If you’re a money making maestro, you probably opted IN to receive our Paid Surveys newsletter (great choice!) In that case, we’ll also keep you updated with further survey opportunities, as well as money making and saving opportunities that we liked and think you might too.
You can change your preferences and unsubscribe from these communications at anytime by following the unsubscribe link found in every email that we send or by emailing us direct at Info@paid-surveys.co.uk
So that’s our non-legal overview (we warned you it was no stroll in the park!)
If that’s got you wanting more, (and because the law made us do it) dip your biscuit and take a sip of your tea – our formal privacy notice is incoming…
For your information, this website Paid Surveys is operated and wholly owned by Submission Technology Ltd., registered in England with the company number 4456811.
For the purposes of the EU General Data Protection Regulation (2016), Submission Technology Ltd. are the registered data controller with the Information Commissioner’s Office (ICO); our registration number is Z7981900.
We Paid Surveys processes your data for its legitimate purpose of finding you the most suitable surveys to complete and, with your consent, sending you more opportunities via email. When doing so Paid Surveys takes your privacy seriously and takes every reasonable precaution to safeguard the personal information you supply to it.
Read further about how we process your data to give you the best offers out there.
Section 1: Information we collect about you when You Register
Marketing is big business and companies of all sizes want to understand what their customers think about their products and services. By learning to target their products and services to the right people, companies cut their advertising spend and increase their sales. To do this, they recruit survey companies. These survey companies ask people like you for your opinions via online surveys. Paid Surveys provides the platform for these survey companies to advertise their surveys and engage with customers like you.
When you visit Paid Surveys, we ask you to provide your first name, gender and your date of birth so we can provide you with surveys that best suit you. We do not store this data and we will only pass it on to survey companies if you decide to sign up to complete their surveys.
Once you have registered, you will be provided with your tailored list of available surveys. If you select any of these surveys to complete, we will then ask you for your last name, email address, postcode and postal address. We send this data on to the survey companies that you’ve selected so they can contact you with relevant surveys. We will only keep your first name, gender, date of birth, email address, postcode and postal address if you opt-in to receive marketing from us.
If you opt-in to receive newsletters from Paid Surveys, you’ll receive regular emails packed with more surveys you can complete for rewards.
If you no longer wish to receive these emails, simply click the unsubscribe link at the bottom of the email.
It is our duty to always be transparent with you, which is why we will always tell you who you are sharing your data with. Please be mindful of the fact that if you wish to unsubscribe from these survey companies, you must contact them directly. For this reason, we encourage you to read their Terms & Conditions and Privacy Notices that apply.
Throughout your journey on our site you may also be asked questions regarding your lifestyle (such as your interests and purchasing habits). These questions are optional and the information we collect from you is used to assist Paid Surveys in providing you with the most suitable surveys. The data you provide here is also used to determine the order of the surveys that are displayed to you. Paid Surveys always aims to show you the most relevant content. This is a form of automated processing and under the EU General Data Protection Regulation, it is your right as a data subject to object to processing of this nature if you wish. To object to this processing, please contact our Data Protection Officer here.
With regard to each of your visits to our site, we may automatically collect the following information: Technical information, including: The Internet Protocol (IP) address used to connect your computer to the Internet; Browser type and version to provide you with an optimized viewing experience; Time zone setting to ensure we provide you with the most appropriate offers; Browser plug-in types and versions; and, Operating system and platform. Information about your visit, including: The full Uniform Resource Locators (URL) clickstream to, through and from our site (including the date and time); and, Page response times and download errors. All of which help us tailor and optimize your experience.
If you contact our customer service team, we will collect your first and last name, your email address or phone number (whichever one you used to contact us), and your message. We have a legitimate interest to keep this data for all the time that you are a customer with us and sometime after that. This is to ensure that we can answer any future queries you may have as quickly as possible.
At times, we may need to verify your age or identity. In this instance we will ask for a proof of identification proportionate to that of your request e.g. a utility bill, or if needed, a copy of your driving license. When you send these forms of identification through, only our customer service team will be able to view these and once they have verified your identity or your age, the copy of your identification will be securely destroyed. We never store this information.
Paid Surveys further uses your information to: Enhance, modify, personalise or otherwise improve our services/ communications for the benefit of our users; Provide customer service and respond to inquiries; To identify and prevent fraud; Respond to legal inquiries, or to establish or exercise our legal rights or defend against legal claims or when we determine it is necessary to comply with applicable laws or regulations; where permitted by applicable law, we will provide you with an e-mail notice, and opportunity to challenge the applicable subpoena/request prior to disclosure of any Information; and Assist with site operation and other communication services, share information with third-parties, including our vendors and contractor
Section 2: Our Lawful Basis of Processing
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
In specific situations, we can collect and process your data with your consent. We collect your consent when applicable laws require it (including but not limited to The Privacy and Electronic Communications (EC Directive) Regulations 2003 & The EU General Data Protection Regulation).
For example, when you select yes to receive email newsletters from us. Or when you select yes to hear from third parties about their survey opportunities.
When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service and who your data may be passed to. You can withdraw your consent at any time.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on details of people involved in fraud or other criminal activity.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of offering our service and which does not materially impact your rights, freedom or interests.
For example, we store your data so we can help you if you find a problem with our site. We also store your data in case you wish to sign up to more third-party surveys at a different time. See Section 5 for more information on your rights as a data subject and Section 6 for more information on how long we keep your data for.
Section 3: Third Party Websites
Paid Surveys may contain links to third party websites. Please note that if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Notices.
Section 4: Disclosure of your data
Employees of Submission Technology will process your data when you need to speak to the customer service team or our Data Protection Officer. Access to your Personal Data will be controlled and only granted where necessary to provide our services to you and/or allow us to perform any necessary or legitimate functions.
Service providers who process your Personal Data on our behalf to support our business and help provide our services to you.
Fraud prevention and identity verification services where we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Submission Technology, our customers or others.
Professional advisers such as lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance, financial, auditing, and accounting services to us so we can operate our business.
Third parties where you have expressly consented to the disclosure of your Personal Data, for example, for direct marketing purposes.
Law enforcement agencies, courts, supervisory authorities, regulatory bodies and related third-parties, to the extent that we are permitted or required to do so by law, or in order to comply with our legal and regulatory obligations, or in the interests of national security, or to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity.
From time-to-time, we may run contests, special offers, or other events or activities with a third-party sponsor. If you provide information to the third-party, you give them permission to use it for the purpose of that promotion. We cannot control the use of your Personal Data after you have submitted it to the third-party. If you do not want your information to be processed by the third-party, you can choose not to participate in the promotion.
· We disclose your data to third parties if you have opted in to receive a survey from them. If you provide your consent to receive survey invitations, we pass your email address to our third-party email service providers for this purpose.
Parties we do not transfer your data to
Our Website contains affiliate links to third-party websites. You may click on these to complete offers provided by third parties. Please note, if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies.
We do not transfer your data to these third parties but to improve your user experience when you click on a third-party offer and are transferred to the third-party website, we may pre-populate the third-party form with your Personal Data. It is your choice to submit this data to the third-party, we will never do this for you.
Where in the world your data is transferred?
Submission Technology is headquartered in the UK. The information that you provide or that we collect as a result of your interaction with the Website and/or the user of the Services will only be transferred to parties located within the EU that have been recognised by the European Commission as providing an adequate level of data protection. In rare circumstances, when transfers need to take place to countries outside of this consideration, we have put in place measures, including ensuring the recipient is bound by EU Standard Contractual Clauses, to protect your Personal Data.
Section 5: Your rights as a data subject
Under the EU General Data Protection Regulation (GDPR), as a Data Subject, you may exercise any one of the following rights:
Right to Access
You can access your data processed by us at any time. We will confirm what data is being processed, provide you with a copy of your data in addition to confirming your data rights. If you wish to access your data, please submit a Subject Access Request (“SAR”) to our Data Protection Officer using reasonable means. If you make the request by email, the Data Protection Officer will provide your information in a commonly used electronic format unless you instruct them otherwise. Your request will remain confidential. When making your request, please include: Your full name and email address; The website that you signed up to; and, Details of the specific information you require and any relevant dates. If we are unable or unwilling to agree to the request, we must inform you without undue delay and at the very latest within one month of receipt of your access request, why we have refused the request and that you have the right to complain to the supervisory authority. Your request will be free of charge, unless “manifestly unfounded or excessive”.
Right to Rectification
We encourage you to rectify inaccurate data to ensure our records are up to date. If at any point you believe the information we process on you is incorrect, you may contact us at Info@paid-surveys.co.uk and a dedicated member of our customer service team will be in touch to help you.
Right to Erasure
Please send your request for erasure to our Data Protection Officer by any reasonable means. If you request for your data to be erased, then we will confirm whether this can take place and the next steps that we will take. If we cannot erase your data, we will explain why and confirm any actions required to allow us to do so.
If you make a restriction request, we will still store a copy of your data but cannot use this. We will inform you if the restriction needs to be lifted. You can make this request by email. If you request for your data to be restricted, we will confirm whether this can take place and the next steps that we will take. If we cannot restrict your data, we will explain why and confirm any actions required to allow us to do so.
Object to Processing
You can object to the processing of your data at any time. This right will only apply if we are using your data in relation to a legitimate interest. If you object, we will no longer process your data unless we have a compelling and legitimate reason not to do so (e.g. a legal obligation). In this case, you will be informed why we cannot stop processing your data.
You can request for us to transfer your data to another entity or person, where we are processing your data with your consent or in accordance with a contract. This will only apply to information which is processed by automated means (e.g. by a computer). Where feasible, we will send your data directly to another entity or person.
In exercising any of your rights, we will endeavour to act without undue delay but no later than one month. We will need to confirm your identity before completing any action on your behalf and reserve the right to not complete action until we are satisfied that it is you that is making the request. If we cannot complete your request, we will inform you within one month and explain why. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can make a complaint to the UK Supervisory Authority, the Information Commissioner’s Office (ICO). You can contact the ICO through their website: https://ico.org.uk/concerns/ or by telephone: 0303 123 1113.
Section 6: How long we keep your data for
We will keep your data for 12 months from your most recent activity on Paid Surveys, unless you notify us otherwise. After 12 months of inactivity, your data will be deleted and you will be unsubscribed from any Paid Surveys marketing activity. At any time, you have the right to: Update your data Request a copy of the data we hold on you in an easy to read format Restrict or object to the processing of your data Be forgotten i.e., have your data erased from our emails or database Lodge a data protection complaint with the Supervisory Authority. Please see Section 5 for further information on your rights.
Section 7: Client Questionnaires
Each survey on Paid Surveys is provided by a third party. By opting-into surveys on Paid Surveys you are giving your consent for the third party to process the information you have provided and to send you their survey and information about products and/or services that may be of interest to you. It is our duty to always be transparent with you which is why we will always tell you who you are sharing your data with.
Please be mindful of the fact that we do not accept any liability or responsibility for the marketing offers you sign up to with third parties and therefore we encourage you to read their Terms & Conditions and Privacy Notices that apply.
You should be aware that, in some instances, our clients might be based in countries outside the European Union whose laws provide for a different standard of protection for your personal data than that provided under English law. In such circumstance Paid Surveys will have in place contractual arrangements which will require your data to be transferred to the same standards as the EU GDPR.
Except as provided above, Paid Surveys will not transfer your personal information to any third party without your prior consent; however, under certain circumstances the force of law may require the provision of information to the legal authorities. In order to maintain the integrity of its website and safeguard the interests of its subscribers Paid Surveys will comply with any such legally binding request.
Section 8: Unsubscribe
If you wish to unsubscribe from Paid Surveys marketing, you can click the unsubscribe link at the bottom of our emails. Please allow 24 hours for changes to take place.
Section 9: Security and storage of your personal data
Paid Surveys is committed to protecting the security of your personal information. We protect your data with security measures under the laws that apply, and we meet international standards. We use a variety of technologies to help protect your personal information from unauthorised access, use, or disclosure.
If we do store any of your data, then it is kept in our UK database where it is either psuedonymised or protected by segmented access controls so only a selected few of our highly trained and trusted employees can access your data on a need to know basis. All systems and data are located in controlled and secure areas.
Unfortunately, the Internet is not a 100% secure medium for communication and, accordingly, Paid Surveys cannot guarantee the security of any information you send to Paid Surveys via the Internet.
In the event of a data breach that affects your data, we will notify you.
Paid Surveys is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of your data.
Section 10: COOKIES AND OTHER TECHNOLOGIES
To enhance your experience with the website we use “Cookies”.
What are Cookies
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Cookies are created when you use your browser to visit a website or if we send them to you in an email. Cookies are used to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customisation functions. Cookie technology encompasses the use of pixels, text files, web beacons and java script. We refer to all of these technologies as Cookies.
Cookies help us deliver, protect and improve our website product by personalising content, tailoring services and advertisements, improving performance with the use of metrics and providing security measures to keep you safe and secure.
Cookies we use
Strictly Necessary & Functional Cookies
These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Functional Cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. You can set your browser to block these Cookies, but some parts of the site will not then work.
Performance & Analytical Cookies
These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these Cookies we will not know when you have visited our site and will not be able to monitor its performance. We use Analytical cookies in our emails to improve our service to you which can detect, Email Client Version, Date and time of opening, Dwell time, IP address and Geo-location.
These Cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information but are based on uniquely identifying your browser and internet device. If you do not allow these Cookies, you will experience less targeted advertising.
If more than one person uses your device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see adverts based on sites they have visited as well as sites you have visited.
Section 11: Changes to this Privacy Statement
In the event of updates to our service that materially expand the sharing or use of your personal information in ways not already disclosed to you, we will notify you by email and update this privacy notice accordingly. We will gain your consent for processing activities where necessary.
Section 12: Contact Information
Our postal address is: Paid Surveys The Beater House Turkey Mill Maidstone Kent ME14 5PP